Our Team
Our Team
Patty Ramirez
Patty is responsible for the company’s marketing initiatives and strategies. This includes online marketing, PR, social media, and overall company positioning, as well as developing new offerings and revenues in alignment with the company’s business plan.
Patty has two boys Angel age 14 and Antonio age 13. She is a self proclaimed basketball mom. When she’s not spending time on the sidelines on a basketball court, she volunteers in one of the two Women’s prisons in Chowchilla, teaching and preparing women behind prison walls for re-entry back into the community. She is also an Angel Tree coordinator in the Central Valley, a program that provides Christmas gifts to children who have one or both parents incarcerated.
Valerie Best
Valerie has six years customer service experience along with a completed Galen College of Medical and Dental Assistants with a certificate in Medical Assisting at the top of the class. Valerie is interested in biological science aspect of the medical field, and was seeking an eventual career as a Registered Nurse. She is also very drawn to finance management in the accounting field. For Valerie the best things in life are cooking, hunting, and spending time with family
Martha Kistler
Martha Kistler has been in the financial services industry for over 25 years. Martha has been associated with the Youth Tennis Association for over 14 years, is an active volunteer of the California Victim Offenders Reconciliation Program, as well as a volunteer with The American Hispanic Focus Group.
While not in the office, Martha and her husband enjoy many activities, such as tennis, antique car shows, Farmer’s Markets, and most importantly, spending as much time as possible with their children and grandchildren. The family has also been faithful as members of People’s Church for over thirty years.
Charlie Waters
As an International Aide to famed oil tycoon H.L. Hunt of Hunt Oil Company, the largest independent oil company in the United States at the time, Dr. Waters earned a reputation as a sincere relationship builder, altering the course of history numerous times by mediating challenging international disputes over energy and other issues. Dr. Waters has lectured internationally, including American College in Dubai and Heidelberg College in Germany.
Dr. Waters’ present activities include:
- Commander of American Legion Post 4
- Commandant of the Marine Corp League, Detachment 14
- Marine Corps League – National Bylaws & Legislative Committee
- American Hispanic Focus Group Board Member
- Judge Advocate for the American Legion of the Central Valley
- Board of Directors – Legion of Valor Museum
- First Vice President of Veterans’ Home Foundation
- Member Governor’s Veteran Commanders Council
- Marine Toys for Tots Board Member
His cast iron commitment to America’s military and veterans is unwavering, as he continues advocating through legislative means for the advancement of veterans’ rights.
Dina Rosales
Client Services Director
Dina Rosales is a welcome addition to the Steen team of professional advisors. She brings with her an extraordinarily solid background of caring for the aged population. Having served in the Medi-Cal field for twelve years in both Santa Clara and Fresno counties, she became one of the top eligibility workers in the region.
Since crossing over to the private sector, she is responsible for the policies kland procedures at Steen & Company regarding how all Medi-Cal applications are processed. Her vast experience has allowed for greater efficiency and reduced stress on our clients through the eligibility process.
Her hobbies include writing and playing music, and enjoying the creations of her husband Ray, a professional chef. In addition, they have five children and three pets that receive all of the love they can give.
Nina Rowe
Originally from Russia, Nina brings a strong work experience in the areas of customer relations and computer-related abilities. The majority of her day is devoted to serving Martha Kistler and her clients.
After attending Moscow State University of Railroad Engineering, she migrated west and attended Stratford Career Institute and ITT Technical Institute, graduating from both with highest honors. In addition, Nina is a member of the Alpha Beta Kappa National Honor Society and a Gold Key Recipient. Surprisingly, her ability to speak Russian fluently has served her well in the Central Valley. Nina is most excited to spend time with her family and enjoys reading fiction and (believe it or not), computer tech materials!
Erin Steen
Erin serves as the “Recorder of all great events” under the Steen & Company experiences. In addition, her artistic giftings have made her the perfect fit to design and implement all things visual. In her own time, she pursues her passions for painting, photography, and volunteering in the support of developmentally disabled persons.
Haleigh Steen
In between her college classes, Haileigh serves as an administrative assistant to Patty Ramirez.
In her spare time she enjoys shopping, staying fit, her fat cat Ole, and spending time with family. In addition, she sings on the Liberty Christian worship team and ministers to youth.
Jenny Steen
In between her college classes, Jenny serves as an administrative assistant to Patty Ramirez. While out of the office, her passion for baking and pastry design fills her time, with many a weekend invested in the design and creation of wedding and special event cakes. In addition, her chocolate lab Jake is always at her side.
Jon Freeman
Jon serves in the capacity of an IT Specialist between his times of study at Vanguard University. An award-winning vocalist and musician, Jon brings a creative talent rarely seen. The highly efficient systems at Steen & Company are due in large part to his commitment to excellence.
CA Insurance License # 0727217




